Your privacy matters to us
At Find a Way Forward Mediation, we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data, ensuring full compliance with GDPR regulations. Your trust is paramount, and we aim to be transparent about our practices.

Information we collect
We are dedicated to maintaining the privacy and security of your personal data. We collect only the information necessary to provide our mediation services and to improve your experience on our website. This includes details you voluntarily provide when contacting us, such as your name, email address, phone number, and any specific information relevant to your mediation needs. Our data collection practices strictly adhere to GDPR policy, ensuring your data is protected from the moment it is shared with us.

How we use your information
Once collected, your information is stored securely and used solely for the purpose of providing our mediation services and communicating with you. We process your data to understand your requirements, facilitate mediation sessions, and ensure a smooth resolution process. All data handling and storage are conducted in strict accordance with GDPR guidelines. We regularly review and delete data when it is no longer necessary, maintaining a commitment to data minimisation and timely disposal.

Sharing your data
Your privacy is of utmost importance. Find a Way Forward Mediation does not share your personal information with other companies or individuals unless there are explicit legal obligations or specific circumstances such as criminal or safeguarding issues raised. Our commitment to confidentiality is a cornerstone of our mediation practice, ensuring that your sensitive information remains private and protected within our service.

Data security and protection
We implement robust security measures to protect your personal details. All data is handled and stored in full compliance with GDPR rules and regulations, specifically tailored to the needs of a very small business. We employ industry-standard practices to prevent unauthorised access, disclosure, alteration, or destruction of your information, ensuring that your trust in our services is well-placed. For any concerns or questions regarding your data, please contact us at info@findawayforward.co.uk